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eMAR

A mobile and tablet-first MAR system designed for care homes managing daily medication workflows across nurses, managers, and pharmacists.

01Problem Statement

Care homes face high risk of medication errors due to cluttered MAR systems, poor offline support, and inconsistent documentation. Staff need a clear, accessible, and role-sensitive interface to log, review, and act on medication data — even without internet access.

02Solution Summary

I designed a mobile/tablet-first MAR system tailored to Brandon Trust’s care workflows. It supports: Role-based dashboards for nurses, managers, and pharmacists, Offline logging with sync-on-reconnect, Color-coded MAR charts and alerts, Accessible design with large touch targets and WCAG AA contrast, Audit trails, export options, and medication history.

Research & Requirements

Reviewed NHS MAR standards and Brandon Trust workflows.
Identified 3 core user roles: Nurse, Manager, Pharmacist.
Mapped daily tasks, pain points, and compliance needs.

I designed user flows based on research into daily care routines, medication tasks, and role-specific responsibilities.

From my research, I discovered three key insights which helps in shaping my personas

I created personas based on interviews with care staff and role-specific workflows from Brandon Trust documentation.

Wireframing & Prototyping

Created low-fidelity wireframes for 10+ screens
Iterated on layout, hierarchy, and accessibility
Applied Brandon Trust branding and color palette

High-Fidelity Design

Designed screens for: Dashboard, Resident Profile, Medication Logging, Audit Trail, Alerts & Notifications, MAR Chart, Offline Mode, Role Selection.

Screens Included

We tested the prototype with care staff and found a faster logging time, clearer alert recognition, and strong confidence in offline functionality.

Learning
I follow a user-centred, iterative approach to ensure that every solution is grounded in real needs and delivers measurable impact.